Operators
have to choose carefully when outsourcing partners with proven ability to help
the operators grow revenues and a level of experience in a competitive market.
Therefore, what are the attributes critical in a managed solutions partner?
As with any personal or business
investment decision, references and experience tend to be the first order of
the business. No matter what the service or product, potential customers like
to know that some have made the same choice, are satisfied with it, and would
recommend the said service to other people. Generally, as with various managed
solutions available, customer loyalty goes a very long way. Global experience
carries significant weight as well because this offers a wide variety of best
practices and experiences.
Having a proven track record is
also a requisite complement for customer references as well as detailed case
studies show not only how potential partners have helped some operators, yet
display a clear satisfaction on the part of customers willing to have published
commends.
With any services, the time to
market is also a key factor. Providers of managed solutions should be able to
demonstrate an ability to influence time to market of services and products
positively. After all, the ability to deliver quickly based on evolving market
demands is the difference between failure and success. The placement of the
NOCs and some assets are central in being able to bring some new services
market fast.
Willingness to assume the
project’s ownership represents dedication to long-lasting, successful
partnership as this shows readiness to assume accountability and risk for the
shortcomings and success of the project. Clearly defined performance metrics
and service are an important element of any desire of the partner to do their
job above the expectations.
All of those qualities must also
lend themselves properly to be able to quantify the efficiency of the
operation. The motivation to engage a managed solutions partner stems from the
desire and need to lessen OPEX and boost efficiency including getting rid of
the traditional challenges in operational processes, which help the business
deliver benefits.
With today’s competition, the
advantages of a managed solutions partnership lend themselves well to make a
strategic advantage as long as the operators are diligent because they select
their partners. Given the involved risk, there’s no alternative.
There are other things that you
should take note when looking for a managed solutions provider. Aside from
those mentioned attributes or qualities, you must also take a look on how they
do their job. Are they worth your investment or just one of those who will
waste your time and money? When looking for a provider, you should always be a
wise shopper. However, never consider this task as something similar to buying
products at the grocery stores because your chosen provider can either make or
break your company. If you don’t want this to happen, you should be careful
with your selection and settle only with the one that will make your business
grow in the end.
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